Private Dining Portal Terms & Condition 

Version 1.1


Your use of the Private Dining Portal (“Portal”) is subject to acceptance of these Portal Terms and Conditions, which supplement the terms and conditions of the VistaJet website at www.vistajet.com (“Website”), including, but not limited to, the Terms of Use, Privacy, and Cookies policy (collectively, the “PD T&Cs”). These PD T&Cs are a legally binding agreement between you, whether personally or on behalf of a third party, and the VistaJet Group of companies (“VistaJet”), which includes the counterparty to the Commercial Contract (e.g., VistaJet Limited or VistaJet US Inc) with the Customer of whom you are the Authorized Representative (as each capitalized term is defined below). If you do not agree to any of the PD T&Cs, please cease use of both the Portal and the Website immediately, and do not submit a Private Dining request. “You” and “your” as used herein means the individual using the Portal and who has accepted these PD T&Cs.

Continued use of the Portal and website, as with acceptance of these PD T&Cs upon checkout, constitute your knowing and voluntary acceptance.


This Portal permits authorized representatives of a VistaJet customer, which may include, but is in no way limited to, a Program Member or On Demand client (the “Customer”), to request catering for a scheduled flight (“Flight”).


You agree and acknowledge that you are an “Authorized Representative” of the Customer with the authority to bind the Customer to these PD T&Cs and make binding elections on behalf of the Customer, including the right to incur supplemental private dining costs, which may be reflected on the checkout screen as requiring additional invoicing (“Supplemental Costs”). You further agree and acknowledge that any submission on this Portal shall constitute the binding election of the Customer.

If you are not Authorized Representative, please cease use of both the Portal and the website immediately, and do not submit a Private Dining request.

Commercial contracts

For the avoidance of doubt, any Private Dining requests made through the Portal are subject to the terms and conditions of the underlying commercial agreement entered into between Customer and a VistaJet affiliate (“Commercial Contract”). Nothing in this Portal shall be deemed to modify any Commercial Contract, including, without limitation, a Program Agreement, a Flight Solutions Program or On Demand Booking Confirmation and associated terms and conditions. Without prejudice to the generality of the foregoing, nothing about your access to or use of the Portal shall entitle you and/or the Customer to any benefit, right, or guarantee beyond that found in the Commercial Contract. You specifically agree and acknowledge that the handling of costs, including Supplemental Costs, shall be undertaken pursuant to the terms of the Commercial Contract.

Representative images & descriptions

You agree and acknowledge that all summaries, images, descriptions, and designations on the Portal have been provided by third party vendors, and for this reason should be deemed representative and for illustrative purposes only, but neither binding nor authoritative. VistaJet disclaims any and all liability for their accuracy.

Dietary restrictions

You agree to disclose any and all dietary restrictions to VistaJet when making a Private Dining request through the Portal, or if not available at such time, immediately upon discovery but in no event later than 24 hours prior to the scheduled departure time of the Flight.

Requests not guaranteed

Private Dining requests submitted through the Portal are not guaranteed. VistaJet reserves the right to modify, substitute, alter, amend, or cancel Private Dining requests at its sole discretion. For On Demand Customers, VistaJet further reserves the right to seek payment for Supplemental Costs prior to ordering.

For the avoidance of doubt, VistaJet may at any time, at its sole discretion, request Customer to provide Private Dining requests, including modifications to requests, directly by email and/or phone, and not through the Portal.

Use of Portal

In use of this Website and Portal, you represent and warrant that
  1. all information you submit will be true, accurate, current and complete;
  2. you are not under the age of 18 and have the legal capacity to agree to the PD T&Cs including on behalf of the Customer,
  3. you will not use the Portal for any illegal or unauthorized purpose;
  4. you will not access the Portal through automated or non-human means, whether through a bot, script, or otherwise.

Prohibited activities

You may not use this Portal for any purpose other than that for which VistaJet makes them available. In using the Portal, you agree not to
  1. systematically retrieve data or other content;
  2. make any unauthorized use;
  3. circumvent, disable, or otherwise interfere with security-related features;
  4. make improper use of the services, including submitting false reports;
  5. interfere with, disrupt, or create an undue burden on the Portal or the networks or services connected to the Portal;
  6. share any link to the Portal to any unauthorized third party without VistaJet’s prior written approval;
  7. attempt to impersonate another person;
  8. use the Portal as part of any effort to compete with us or otherwise use the Portal and/or the content therein for any revenue-generating endeavor or commercial enterprise;
  9. use the Portal in bad faith;
  10. decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Portal;
  11. attempt to bypass any measures of the Portal designed to prevent or restrict access to the Portal, or any portion of the Portal;
  12. to capture, appropriate, use, alter, amend, claim and/or distribute any materials found on the Portal, including, but not limited to, written copy and imagery,
  13. use the Portal in a manner inconsistent with any applicable laws or regulations

Site management

VistaJet reserves the right at its sole discretion, but not the obligation, to monitor the Portal, grant, withhold, and remove access to the Portal, disable all or part of the Portal temporarily or in perpetuity, and otherwise manage the Portal in a manner designed to protect VistaJet’s rights and property and to facilitate the proper functioning of the Portal. Provided, however, VistaJet shall not be liable for any technical errors, including administrative downtime.


Except as otherwise provided by applicable law, the Portal is provided on an as-is and as-available basis. You agree that your use of the Portal will be at your sole risk. To the fullest extent permitted by law, VistaJet disclaims all warranties, express or implied, in connection with the Portal and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. VistaJet make no warranties or representations about the accuracy or completeness of the Portal's content or the content of any websites linked to the Portal and will assume no liability or responsibility for any
  1. errors, mistakes, or inaccuracies of content and materials,
  2. personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Portal,
  3. any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein,
  4. any interruption or cessation of errors or omissions in any content and materials or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Portal.

VistaJet does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Portal, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and VistaJet will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or servies.

Limitations of liability

Except as otherwise provided by applicable law, in no even will VistaJet or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Portal, even if you have been advised of the possibility of such damages.

Personal data

VistaJet shall act as data controller in the collection and processing of Personal Data (‘Personal Data’ shall have the meaning assigned to it in VistaJet’s Privacy Policy published at https://www.vistajet.com/en/privacy-policy/) about you and the Customer. The protection of your and Customers’ Personal Data is very important to VistaJet. VistaJet hereby commits that your and Customers’ Personal Data will be held and processed by it in compliance with applicable data protection laws and regulations, these PD T&Cs, and the VistaJet Privacy Policy published at https://www.vistajet.com/privacy-policy/ which is incorporated herein by reference. You hereby accept that your and Customers’ Personal Data be held and processed by VistaJet in compliance with applicable data protection laws and regulations, these PD T&Cs, and the aforementioned VistaJet Privacy Policy.

By submitting Personal Data to VistaJet about any natural person, you hereby confirm that:
  1. you have been appointed to act for such persons;
  2. such persons consent to the processing of their Personal Data in accordance with the terms of these PD T&Cs; and,
  3. you will inform such persons of VistaJet’s identity, these PD T&Cs, and the VistaJet Privacy Policy, including the sections regarding types of personal data collected, how it is used, and who it is shared with.

VistaJet may require You and any Customer to use password, dedicated link or other means to allow access to the Portal. It is Your responsibility to ensure the confidentiality of such password, link and/or of information stored by the Portal. VistaJet shall not be liable for any loss or damage arising from any failure by you to safeguard such password and information. You should immediately notify VistaJet of any actual or suspected breach of confidentiality and of any other unauthorized use of such password or information.

Governing law and jurisdiction

These PD T&Cs and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to the use of the Portal and these PD T&Cs (including any non-contractual dispute or claim) shall be governed by and construed in accordance with English law. For the avoidance of doubt, this does not include claims arising out of or in any way relating to the Commercial Agreement, which shall be governed by the terms therein. The English courts located in London shall have exclusive jurisdiction to determine any dispute arising in connection with these PD T&Cs, save that VistaJet shall retain the right to bring proceedings against you or the Customer in the courts of any other competent jurisdiction whether or not proceedings in the English Courts are pending or have been prosecuted to judgment.